Frequently Asked Questions
What types of towing services do you offer?
We provide general vehicle towing as well as specialized vehicle recovery—for cars, SUVs, light trucks, and vehicles that are stuck, off the roadway or need winching.
Are you available 24/7/365?
Yes — we are available around the clock for emergency towing and roadside assistance in the North Shore area of Louisiana.
What areas do you serve?
We serve Slidell, Lacombe, Pearl River, Mandeville, Abita Springs, Covington and surrounding North Shore communities.
How quickly can you dispatch someone?
Our team aims to dispatch as soon as you call. The exact wait time will depend on your location and traffic, but we prioritize emergencies.
What should I do if I’m stuck or stranded?
Stay safely off the road if possible, call us at(985) 445-1222, give your location and vehicle details, and we’ll send help. Don’t attempt a tow by yourself if the terrain is tricky — we have the equipment and expertise for safe recovery.
Do you offer emergency roadside services besides towing?
Yes — we can help with battery jump-starts, flat tire changes, fuel delivery, lockout assistance and more.
Is my vehicle stored somewhere if it’s towed?
Yes — we have a secure storage facility to keep your vehicle safe when it’s been towed or recovered.
Are you licensed and insured?
Yes — our drivers are licensed, insured and trained in safe towing and recovery practices.
How do I pay for service?
We accept major credit cards and can discuss payment options when we arrive. If the tow is on behalf of an insurance or roadside assistance program, we’ll coordinate accordingly.
What if I need a recovery from difficult terrain (ditch, mud, water, etc.)?
We’re equipped to handle tough recovery jobs. Please let us know the situation when you call so we send the right equipment.
Will you damage my vehicle during towing?
Our technicians use proper equipment and take care to protect your vehicle. If you have concerns about condition or special needs (e.g., low clearance, luxury vehicle), please mention them when booking.
How can I schedule non-emergency towing (for example, moving a vehicle between locations)?
Just call(985) 445-1222and let us know your desired date/time, pickup and drop-off locations. We’ll arrange a convenient appointment.
Do you offer quotes over the phone?
Yes — we can provide an estimated range once we know your vehicle type, distance, and situation. Final cost may vary depending on conditions.
What if my car breaks down far from home? Will you tow me back?
Absolutely — we can tow you to your preferred repair facility or location within our service area (or outside if arranged ahead of time).
How can I contact you for help?
You can call us anytime at(985) 445-1222. We’re ready 24/7 to assist you in the North Shore region.